Privacy Policy

Effective Date: Oct 1, 2025

Iceman's Ice Company LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and online ordering application (the “Service”).

1. Information We Collect

When you use our Service, we may collect:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
• Order Information: Details of the ice and water products you order, delivery preferences, and transaction history.
• Technical Data: IP address, browser type, device information, and usage data.

2. How We Use Information

We use the information we collect to:

• Process and deliver your orders.
• Communicate with you regarding your purchases, account, or support inquiries.
• Improve our website, products, and customer experience.
• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your information. We may share your data only with:

• Service providers assisting in payment processing, order delivery, and technical operations.
• Legal authorities, if required by law or to protect our rights.

4. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at the email address below.

6. Children’s Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal data from children.

7. Changes

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

8. Contact Us